Ignitai Support
Need assistance or have questions about Ignitai? Feel free to reach out to our support team.
You can use the email link below or manually copy our email address.
Or email us directly: support@futuraapp.com
Frequently Asked Questions (FAQ)
Q: How do I get the best results when extracting data with Ignitai?
A: Our advice is to tweak the prompts until you get the exact result you want.
For example, you can use a prompt like:
“Extract the store name, date and time, each purchased item with description and price, subtotal, tax, and the final total amount.
Descriptions typically appear after the quantity, and the price follows the description…”
This extra detail helps the AI pinpoint where to look, improving accuracy.
Q: Should I include all pages of my document?
A: Only include relevant pages that you actually want to extract data from.
If some pages in your document are unnecessary, remove them before uploading.
This keeps Ignitai focused on the important information.
Q: What if I have different types of documents, like receipts and invoices?
A: We recommend grouping similar documents together.
For instance, handle receipts in one batch and invoices in another.
This helps Ignitai understand each document type more accurately and prevents mixed or confusing outputs.
Q: How should I handle multiple documents of the same type?
A: If you have multiple receipts, give instructions specifically for those receipts
(e.g., “Extract store name, date, etc.”). Then, if you have invoices, give a separate instruction for those.
This approach helps Ignitai maintain clarity and precision.
Q: Any final tips for using Ignitai effectively?
A: By following these steps—(1) tweaking your prompts, (2) removing irrelevant pages, and
(3) grouping similar documents—you’ll have a powerful automation tool in your hands.
Don’t hesitate to experiment; Ignitai uses a generative AI model, so you can guide it in any direction you want.