Having trouble converting 16:9 videos to 9:16 or using AI clip generation? Our support team is here to help.
Frequently Asked Questions
How do I convert my 16:9 videos to 9:16 in Clipolette?
Simply open Clipolette, select your 16:9 video, the app automatically resizes your video to a 9:16 format.
How does the AI Clip Generator work?
Clipolette's AI Clip Generator uses scene detection to identify natural breaks in your footage. It then splits your video into multiple clips automatically — just pick the segments you want to keep.
Can I add subtitles to my videos using Clipolette?
Yes! With the built-in Subtitle Generator, Clipolette can auto-generate captions to boost viewer engagement. You can also edit them for accuracy and style.
Does Clipolette store any of my personal information or videos?
No. We value your privacy and do not store your personal information or video data. Your clips are processed locally.
I'm experiencing a technical issue. How do I get help?
Please email support@futuraapp.com with a detailed description of the issue. Our team will get back to you as soon as possible.