Clipolette Support
Having trouble converting 16:9 videos to 9:16 or using AI clip generation? Our support team is here to help.
Or contact us directly: support@futuraapp.com
Frequently Asked Questions (FAQ)
Q: How do I convert my 16:9 videos to 9:16 in Clipolette?
A: Simply open Clipolette, select your 16:9 video, the app automatically resizes your video to a 9:16 format.
Q: How does the AI Clip Generator work?
A: Clipolette’s AI Clip Generator uses scene detection to identify natural breaks in your footage. It then splits your video into multiple clips automatically—just pick the segments you want to keep.
Q: Can I add subtitles to my videos using Clipolette?
A: Yes! With the built-in Subtitle Generator, Clipolette can auto-generate captions to boost viewer engagement. You can also edit them for accuracy and style.
Q: Does Clipolette store any of my personal information or videos?
A: No. We value your privacy and do not store your personal information or video data. Your clips are processed locally.
Q: I'm experiencing a technical issue. How do I get help?
A: Please email
support@futuraapp.com with a detailed description of the issue. Our team will get back to you as soon as possible.