Email Signature Generator

Email Signature Generator Support

Questions about Email Signature Generator on Mac? Here are quick answers. Still stuck? Write to us — we’re happy to help.

Contact Support

support@futuraapp.com

Frequently Asked Questions

How do I make my signature?
The first time you open the app, pick a template (Classic and Minimal are free) and click Get Started. Then type your details in the form. Only your name and one way to reply (an email address or a phone number) are required. The preview on the right updates as you type. You can switch templates at any time in the Template row above the preview.
How do I add it to Gmail, Outlook or Apple Mail?
Click Copy Signature in the toolbar, then Install… next to it. Choose your email app and follow the numbered steps. The guide has a button that opens Gmail’s settings page, Outlook or Mail for you. In short: open your email app’s signature settings, make a new signature, paste (⌘V), and set it as the signature for new emails.
I pasted it, but it doesn’t appear in new emails. What now?
Your signature is saved, but your email app hasn’t been told to use it. In Gmail, under Signature defaults, set FOR NEW EMAILS USE to your signature, then scroll down and click Save Changes. In Apple Mail, set Choose Signature at the bottom of the Signatures tab. In Outlook, set it as your default signature.
How do I add my logo or photo?
Paste a web address into Logo URL or Photo URL (Headshot URL in some versions). The picture has to be on the web already: a signature can’t carry a file from your Mac. On your website, right-click the picture and choose Copy Image Address. The app checks the address and tells you if the picture can’t be loaded. A square photo is safest, because other shapes may look stretched in Gmail and Outlook.
My signature looks different in my email app. Why?
The font changed. In Apple Mail, uncheck Always match my default message font in the Signatures tab. Gmail and Outlook use their own font for anything that isn’t styled. Pictures are missing or show as boxes. Most email apps block pictures from senders the reader hasn’t emailed before, until the reader chooses to show them. In Apple Mail’s signature settings your logo and icons may show as placeholders; they appear in the emails you send. Spacing is squashed, or a round photo is square. Outlook on Windows ignores rounded corners and some spacing, and a signature can’t change that. The phone number is blue and underlined. The reader’s email app did that itself. You can find answers like these in the app under Help > My Signature Doesn’t Look Right…
It’s missing from email I send from my phone.
Phone apps keep their own signature. The Gmail app uses the one from the web unless Mobile Signature is turned on in the app. The Outlook app and Mail on iPhone each have a separate signature, set on the phone.
How do I update my signature later?
Change it in the app. The app then tells you it has changed since your last copy, because your email app still has the old one. Click Copy Again, then Install…, and follow the update steps: you paste over the signature you already made instead of adding a second one. If the guide shows the first-time steps, click Already installed this signature? Show the update steps.
How will it look to the person reading?
Above the preview you can switch between Desktop and Phone width, between light and dark, and turn pictures off to see what a reader sees before they choose to show them. Click any link in the preview to check where it goes. Then send yourself a test email and open it on your phone. That is the only way to see exactly what people get.
Can I have more than one signature? Do they sync?
Yes. Click New Signature at the bottom of the sidebar, or right-click a signature to rename, duplicate or delete it. If you use iCloud, your signatures appear on your other Macs that use the same Apple Account.
What’s free, and what does Pro add?
The Classic and Minimal templates and everything else in the app are free: your details, logo, photo, social links, brand color, fonts, the previews and the install guide. Pro is a one-time purchase, not a subscription. It adds four more templates (Modern, Bold, Stacked and Editorial) and AI Studio.
How do I buy or restore Pro?
In the menu bar, choose Email Signature Generator > Unlock Pro…, or click any template that shows a lock in the Template row. If you already bought Pro, choose Restore Purchases in the same menu. Use the Apple Account you bought it with; your Mac may ask for its password. Refunds are handled by Apple at reportaproblem.apple.com.
What is AI Studio, and why can’t I use it?
AI Studio is part of Pro. It can clean up your job title, suggest a tagline, or make your tagline plainer, sharper or more formal, and it runs on your Mac. It needs a Mac with Apple silicon, macOS 26 or later, and Apple Intelligence turned on in System Settings and fully downloaded. On a Mac that can’t run it, the AI Studio section doesn’t appear. If Apple Intelligence is only turned off or still downloading, the section stays and says so. If its buttons are grayed out, fill in your job title or company first. When your wording is already good, it tells you so and changes nothing.
Can I remove the “Powered by Email Signature Generator” line?
The app adds that small line to every signature, with or without Pro, and it can’t be turned off in the app. You’re welcome to delete it yourself in your email app after you paste your signature.
Are there keyboard shortcuts?
Yes. ⌘N makes a new signature, ⌘D duplicates it and ⌘R renames it. ⌘1 to ⌘6 choose a template, and ⇧⌘E saves your signature as an HTML file. The Signature menu shows the shortcut for Copy Signature.
My email app isn’t Gmail, Outlook or Apple Mail. Will it work?
In most cases, yes. In the install guide, choose Other: copy your signature, open your email app’s signature settings, make a new signature and paste. If your email app wants an HTML file instead, click Export HTML File… in the same tab. If its signature box only takes plain text, that app can’t show a formatted signature.
Which Macs does it work on?
Any Mac with macOS 14 or later. AI Studio needs macOS 26 or later and Apple Intelligence.
How do I delete a signature or my data?
Right-click a signature in the sidebar and choose Delete. If you use iCloud, it is removed from your other Macs too. We never receive your signatures, so there is nothing for us to delete. The privacy policy has the details.